Windows XP forum: my hp g3010 scanner fails to start

And to save folk from asking, "XP" is rarely seen today. I bet you are running XP SP2 or XP SP3. "XP" has some limitations.
Bob

Actually, I have to correct you ... xp is still used by the majoriy of business companies and by private operators simply because it works well.
I run xp sp3 without any problems but this wasn't why I posted my problem.
My scanner worked extremely well up to a couple of weeks ago and I'm quite sure that the problem wasn't caused because I wasn't running Vista (too controlling which was one of the reasons why MS quickly brought out Win7 followd by Win 8.
Whatever the reason, I know my xp is fine with my scanner ... it's not the reason why my scanner is having problems.
Thanks for your obversations anyway ... sadly, they didn't help.

"XP" the one without the service packs is RARELY seen in any office I've been in since about 2003 so that's a decade and not one "XP". I've seen XP Sp1, Sp2, Sp3 but only XP when it's a fresh install.

Thanks for the correction but how does this help? I had hopes you would add what version of XP and what service pack since "XP" is not enough today. Save others by supply all the small details.

I'd test it on another PC next.
Bob

bob, sorry if there's been some misunderstanding re. xp. there are still millions who use it though i obviously don't know the folk you know who don't use it. mine is v2002 and as perviouslt said, i use sp3 with it.. i've had the scanner for abot 4 or 5 years and working with xp etc, have never had any trouble. i don't believe the problem is because i still have xp and not w7.
anyway, gtg ... thanks.

When it comes to technical issues we have to be very exact in the details. Here, if you tell me XP, I have to ask which one and what SP level.

It appears you want to debate "XP" and not work on your issue.

Good luck,
Bob

It's just for humor.

When we discuss problems, details like version of XP are needed. I guess your new tech may dismiss the need for details but eventually they learn.
Bob

If it doesn't work on another PC either (you might have to find a PC with XP SPx to install your current driver) I'd try another scanner. Hardware can fail. And until it fails, quite often it works perfectly.

Kees

thanks for the tip to try on another computer ...
i'll see if i can get it to work on the laptop and let you know.

on the other point ... the original problem was to do with the scanner and not to debate xp ...
i have no problem with xp at all so perhaps i'm on the wrong site to ask for scanner help.