BSOD Page_Fault_In_Non_Paged_Area Stop 0x50
by Girl_london - 12/27/12 2:20 PM
First time newbie to the forum so please be bear with me.....
A desktop computer that I have been using running Windows XP Home Ed. [HE] SP3 has recently been experiencing multiple problems leading to a "BSOD" error stating Page_Fault_In_Non_Paged_Area along with Stop 0x00000050 (WWWWWWW, XXXXXXXXX, YYYYYYYYY, ZZZZZZZZ).
Here's a short summary of the history of this problem:
1. Computer working fine but noticed Antivirus Firewall switching itself off
2. Contacted Antivirus Software Manufacturer who ran a clean/wff.zip process and advised to un-install and then re-install Antivirus Software [Mcafee].
3. Computer re-booted however Internet (using IE7, I believe) no longer working. Note: Checked on various other devices via ethernet cable and via wireless and confirmed internet, modem and cable not at fault since these devices showed full internet access.
4. Contacted Mcafee who couldn't fix or understand the issue suggested contacting OS provider [Microsoft].
5. Computer no completely unresponsive unable to access home page or log on due to BSOD with the above issues.
6. Miscrosoft suggest re-installation of Windows XP HE SP3 using CD.
7. Ran process to "repair" Windows via CD however was unable to continue passed "c:\windows>" prompt.
8. Contacted computer manufacturer [DELL] who also couldn't help with this issue.
9. Ran some pre-installed software that claimed it would locate and fix any computer problems which also did not work.
10. Am now running Windows with limited functionality using "safe mode restore option" when F8 key held down during restart.
Points to consider:
- No access to the computer outside of the "safe restore mode" as all other options such as "...last known good configuration, safe mode with networking etc.." crash default to the BSOD with the above error code.
- System restore points have been completely wiped clean so cannot revert computer back to a date when it was working fine.
- "Chkdsk" also shows no problems when run along with "chkdsk /f /r"
- I do not believe, or more likely, cannot tell if there is malware/a virus or trojan applications running on the machine. Did a check using "attrib" along with "attrib -ab" looking for .exe or .inf files though couldn't see anything such as this. Again it is possible that I am not sure what I should be looking for hence may have missed something.
That is a summarised version of events however if anyone can offer any advice it would be greatly appreciated. The machine is DELL Dimension 8300 with a Pentium 4 processor. 1 GB of RAM. Before anyone says anything - yes it is a slightly older computer but it has been working very well up until the firewall problem.
Thanks and season's greetings to you all.