Alert from CNET Staff

 Attention forum users:  We want you to try out the new CNET forums platform! Click here to read the details. Thanks!

Windows XP forum: Desktop not booting properly.

by: Othniel327 December 27, 2012 3:58 PM PST

Like this

0 people like this thread

Staff pick

Desktop not booting properly.

by Othniel327 - 12/27/12 3:58 PM

I'm new here, but maybe you folks could be of some help. I'm at my wit's end and ready to reinstall windows (although I hate to do that).

My problems began last Friday. I had shut down my computer Thursday night without a problem, but upon turning it on Friday morning, I found that my desktop did not completely load. What I mean by this is that my background and regular program icons would show up properly, but the system tray (I think that's what you call the little area in the bottom-right where icons show next to the clock) was missing a couple icons, including the one for my internet connection. Furthermore, I could double-click on a program, but it would not open. After so clicking on any program, I could not click on anything else, the entire desktop area freezing up. The only thing I could get to work in any way was Task Manager (through hitting control + alt + delete), although this behaved sluggishly and would freeze up. I tried restarting and then shutting down my computer through Task Manager, but nothing happened after about 2-3 minutes, so I hit the power button to turn it off.

I thought that was odd and rebooted. Same result. I then rebooted in Safe Mode (in which my computer ran without problem!) and ran a scan with Microsoft Security Essentials and downloaded, updated, and ran Malwarebytes. Both programs came up clean. I also opened up the case and blew out the inside, just to make sure it wasn't dust. At this point I figured why not try a system restore, so I restored my computer to a restore point form a few days previous. After this, my computer rebooted and worked just fine for 30-45 minutes before completely freezing. I've tried rebooting many times, going into Safe Mode (in which my computer continues to work without issue), and using 4-5 different restore points, the earliest of which was all the way back to December 3. All to no success.

Eventually, I purchased, downloaded, and ran Uniblue Registry Booster because the program was recommended to me by a family member. It found many registry errors and fixed them. I then rebooted, with no result (I was still missing icons). After this, I have been able to use the "restart" and "shut down" commands in Task Manager, but it takes a good 10-15 minutes for the processes to finish and actually restart or shut down the computer. This evening, I just did another restore point back to Tuesday (Christmas day) during the evening of which my computer worked for about 30 minutes after the December 3 restore point. After this, it did not load properly as it had before after doing previous system restores. I'm not sure what else I can do from here aside from reinstalling windows. If I could, I would purchase a new computer, but I cannot afford to at the moment.

Please help if you can. happy

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.