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Windows XP forum: Xp problem!! please help

by: ayyube December 6, 2012 9:35 PM PST

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Xp problem!! please help

by ayyube - 12/6/12 9:35 PM

so i my dell optiplex gx620 with windows xp was working fine when i turned it off today and restarted, after the xp boot up and before the logon screen, i kept getting a blue screen

problem seems to be caused by the following: BTCamDrv.sys

drivers unloaded without cancelling pending operations


i searched alot and someone suggested rename the file through the windows recovery console. i did that. Windows booted correctly and at the logon screen, mouse and keyboard didn't work. so i think the file was some driver for keyboard and mouse

then i went to the repair windows, everything was going good, when windows setup almost completed, it asked me a question do you want to install third party driver something like that, i couldn't answer becuase the keybaord and mouse don't work

keyboard and mouse work before xp boot up.


please help, i can't afford a clean install


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Use that recovery console ...

by Edward ODaniel - 12/7/12 12:18 AM

In Reply to: Xp problem!! please help by ayyube

to re-name the file to its original name. Then Re-Boot and start pressing the F8 key to go into Safe Mode.

See how things are going in Safe Mode.

Can you be more descriptive of the blue screen? Generally they will offer up a stop error name and code and will often indicate the name of the faulting driver if the fault is a driver.


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