Family Tree Maker 11 install problem
by kelray85 - 8/21/12 5:05 PM
I am trying to install Family Tree Maker 11 on my computer and for some reason I am not having good luck. It appears to install fine on the computer, but it will not open. I've tried double-clicking on the family tree maker icon and I have tried starting it from the start menu and it will not open. I have tried uninstalling it and reinstalling it three times and it does not seem to make a difference. After I uninstall it I've restart Windows just to make sure everything is out of the system so it would be a clean install. Then after I installed it again I restarted the computer again to make sure everything was fully installed. I am using Windows 7 professional 64-bit with 16 GB of RAM. I don't really know what other information you would need. I am hoping somebody out there would have some idea what the problem might be. I am eager to hear any ideas you might have. Thank you in advance for any advice you might have for me.