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Windows XP forum: Malfunction clt-alt-del

by: picoo2 June 11, 2012 3:34 AM PDT

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Malfunction clt-alt-del

by picoo2 - 6/11/12 3:34 AM

I failed to call the program manager on pressing the hot key clt-alt-del, it popped up an error message said that it is stopped my administration manager (translated from chinese). Anyone have an idea? please help.


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Clarification request: Re: no task manager

by picoo2 - 6/12/12 3:02 AM

In Reply to: Malfunction clt-alt-del by picoo2

If I'm resolved to get this done, is there any good suggestion?


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by MarkFlax Moderator - 6/12/12 3:49 AM

In Reply to: Re: no task manager by picoo2

Kees' suggestion then.

Since this is a sign of malware damage run your anti-virus and anti-malware scanners. If you can't boot up, use your anti-virus software's rescue CD.

If you don't have one of those, try AVG's; http://www.avg.com/gb-en/avg-rescue-cd

Did you already try Safe Mode?

Mark


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Re: no task manager

by Kees_B Moderator - 6/11/12 3:43 AM

In Reply to: Malfunction clt-alt-del by picoo2

That could very well be caused by a virus. And removing that virus might not undo the change in the registry it made.
Did you already run one of those antivirus CD's?

Kees


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Easy fix is to ...

by Edward ODaniel - 6/12/12 5:31 PM

In Reply to: Malfunction clt-alt-del by picoo2

Click Start, Run and type the bold text below exactly as given, it is all one line! : (better yet - Copy and paste the bolded text into your Run box)

REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

Next easiest, you can follow this link and download then run a REG file to do the same thing (since it is a REG file you may or may not get some warning message about potential malware but it is not malware)-
http://windowsxp.mvps.org/reg/EnableTM.reg

or Easy but a bit more time consuming, you could fix things with a manual registry edit as follows:


1. Click Start, Run and type Regedit.exe
2. Navigate to the following branch:


HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System



3. In the right-pane, delete the value named DisableTaskMgr
4. Close Regedit.exe

The advice to scan for malware is sound and SHOULD BE DONE as it is generally malware that disables TaskManager but a malware scan doesn't generally re-enable it.


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