everything in "all programs"shows as empty
by albacore1 - 11/9/11 4:32 PM
I had a malware problem. Got rid of the malware but now everything in start- all programs shows as empty. I ran an unhide program which fixed my desktop shortcuts but not my "all programs". I am running win xp srvc pk 2. I read that I should get srvc pk 3, but I don't see how this will restore "all programs". Maybe a utility to address a registry problem. Several were recomended. The malware was the system restore bug. Malwarebytes eliminated it but didn't undo all of the damage. I am tempted to call microsoft and buy their tech support. I don't feel comfortable downloading and running numerous programs in an attempt to fix when I don't know exactly where the problem is.