Windows XP forum: Help, my PC has lost sight of its disc drives

by: Lee Koo (ADMIN) March 4, 2011 3:33 PM PST

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Help, my PC has lost sight of its disc drives

by Lee Koo (ADMIN) ModeratorCNET staff - 3/4/11 3:33 PM

Question:

Help, my PC has lost sight of its disc drives


Hi guys! My PC (Windows XP) has lost sight of its disc drives. Both have power and will pop out to receive a disc if you press the button on the front. Device manager recognizes their existence showing Combo ATA/EDE232CO, LITE-ON DVDRW SHM-165565--each with a yellow backed exclamation mark.

When I connect an external disc drive via a USB socket, device manager sees it and shows it also with the yellow backed pling. Other items, (memory stick, scanner, printer) all work normally. The disc drivers fail to appear on the "My Computer" page. I have downloaded new drivers from the Web but this has made no difference. I can't associate the failure with any particular event but I did try a "clean up program" at some stage that could possibly be involved. Obviously I can't reload any programs since my discs are not accessible so I am completely stuck and beginning to suspect hardware. I am well into my retirement years and not computer literate but before I take it back to the shop I would like to know if there is any solution I could apply myself. Anybody help? Kind regards.

--Submitted by Mark M.

Here are some member answers to get you started, but
please read all the advice and suggestions that our
members have contributed to this question.

Missing CD or DVD drives --Submitted by: waytron
http://forums.cnet.com/7726-6142_102-5093807.html

PC losing sight of drives in XP--Submitted by: terrys55
http://forums.cnet.com/7726-6142_102-5093607.html

XP drives lost - Microsoft Fix --Submitted by: Dennis Brown
http://forums.cnet.com/7726-6142_102-5093653.html

Help, my PC has lost sight of its disc drives --Submitted by: mparegian
http://forums.cnet.com/7726-6142_102-5093604.html

Thank you to all who contributed!

If you have any additional recommendations or solutions to Mark's question, please click on the reply link below and submit away. Please be as detailed as possible in your answers. Thanks!

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