Windows XP forum: WIA service is hung on starting

by: cherie772 September 8, 2010 9:40 PM PDT

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WIA service is hung on starting

by cherie772 - 9/8/10 9:40 PM

In my Error Log of Windows XP Professional, Version 5.1, it is repeatedly showing that my Windows Image Acquisition (WIA) service is hung on starting (from Service Control Manager). The Canon digital camera Access Library 8 (for SD750) bundled service software I had installed depends on the WIA service which failed to start because of the following error: After starting, the service hung in a start-pending state. Canon reps say I should refer this problem to Microsoft. When I go into Services.MSC, the startup type for Windows Imaging Acquisition service is selected Automatic and not stopped. I don't seem to have any problems downloading images using the system's Scanner and Camera Wizard, but the computer doesn't seem to recognize the Canon camera for automatic downloading/transferring. Before Canon was installed, I had Kodak software which seemed to work excellent with automatic downloading/transferring and had no problem with WIA being hung. My computer seemed to function a little slower after I installed the Canon software. Is there a conflict and should I uninstall the Canon software? Or what can be done about the WIA service to resolve this problem?
Can somebody please help. Thanks.

Computer Info:
IBM Netvista
Intel Pentium 4 Processor, 1.8 GHz
512 MB

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