Windows XP forum: domain users cannot use shared printer in windows xp

by: quadrdr17 May 23, 2010 9:53 AM PDT

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domain users cannot use shared printer in windows xp

by quadrdr17 - 5/23/10 9:53 AM

I am in the Army and have imo privleges for my OU. On SIPR net our users usually connect their printers using USB. We share that printer and add it to the active directory. I will log in onto another computer that wants to use that printer. I log in as administrator. I can add that printer no problem and print a test page. After that I ask the user to log into his/her domain account. The printer is non existent. I even try to install the printer using the run as command while that user is logged in. I don't know what to do I have done the microsoft article 307016. I have also tried to write my own startup/logon script for the printer. I managed to get it to work on one of my computers but when I repeat the steps it doesn't work on other computers. The problem seems to be in the registry under HKEY_Local_Machine. I just don't know how to install printers into that key. This printer is a HP Color LaserJet 4700. Thank You

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