Hi, Again! So We Now Kow That
by tobeach - 12/29/09 10:26 PM
In Reply to: Reply by windowsnewby
You DO have recovery back ups (2) available. 1 is Factory Original which you already used. 2 is you condition BEFORE reverting to factory. This is the back-up you want to use. this IS ONLY, by design, accessible via the "e-recovery program" on your machine. Like Sys Restore, those files are locked EXCEPT to the e-recovery program.
You need to go to all programs and find e-recovery entry and click that, chose restore and you should be shown the 2 backups. You want to chose the "newer" one and then proceed to restore from within the program.
If you can't find under all programs, you may be able to access as below instructions BUT these were to restore to factory orig. but MAY get you into the program to try to select "user back up"? Good Luck!
"The way to restore Gateways is to hold down the ALT Key and repeatedly hitting f10 then it should bring you to a boot sequence screen then choose the HDD and then hold down ALT and repeatedly hit f10 again that should prompt the restore feature for gateway. If that doesn't work the only way to do it is to boot into windows and run the
"Thanks for the info your post worked perfectly!! I was able to restore from the restore partition, following my customers lack of creating restore disks."
Let us know if this works please! Happy New Year! Sandy
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