Windows XP forum: Word Perfect won't print

by: HiGear August 25, 2004 11:20 AM PDT

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Word Perfect won't print

by HiGear - 8/25/04 11:20 AM

I am using Windows XP and I can print from any program including notepad, wordpad,excel,quatro, pics, etc....but I am unable to print from wordperfect. I click print or <file> then <print> and a small window pops up that says "preparing document" but nothing ever prints.

Also...if this is possibly related, when I shutdown or re-boot windows won't shutdown because some program called "sample" is running and will not respond. I have to click <END NOW> to shut down the program.

How do I find this stubborn program called "SAMPLE" that continues to run in the back ground so that I can delete it? I have already talked to word perfect help line and after extensive "help" he gave up because he thinks that this "SAMPLE" program running in background is not allowing word perfect to send document to the printer.

Any help would be greatly appreciated...thank you very much

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