Windows XP forum: Internet connection lost after running System Restore

by: harrira February 5, 2009 3:55 PM PST

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Internet connection lost after running System Restore

by harrira - 2/5/09 3:55 PM

The desktop computer is running Windows XP Home Edition.

1. I clicked Okay to downloaded a Windows update, and then noticed that the C drive became almost full.

2. Ran System Restore to undo the download.
Resulting message: "Imcomplete. C-Drive needs 200 MB more space to complete the System Restore." Now, I cannot connect to the internet, to Outlook Express or to Firefox (messages: "Cannot connect to server..." and "Server not found...").

3. I tried to make space by removing two Palm application folders via the Add/Remove feature. Result: FAILED - System cannot find a (certain) system file.
4. I ran System Restore again, this time to restore back to the original date. Result: the C Drive now has 2GB less than before the first System Restore, and still no internet connection.

5. The internet provider confirms that the connection to its server is operating correctly.

QUESTION: How do I regain my internet connection without loosing any e-mails from Outlook Express?

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