How do I wipe my laptop clean???
by kippsgirl - 1/4/09 3:21 PM
Last year I had a virus on my desktop, and a friend wiped it clean and reloaded all (including operating system, etc.). The computer ran SO MUCH faster and better.
I am interested in doing the same thing to my laptop which is an HP Pavillion ze4900 with Windows XP Pro operating system. It is running at snail speed, and we hardly have any files on it. We have tried defraging and that does not help very much at all.
Can someone tell me the steps that I need to take to wipe clean and then reload? Anyone know if this info is printed somewhere (for the somewhat literate computer user)?
Thanks so much!