Windows Installer CleanUp utility to facilitate an uninstall
by wombat53 - 11/24/08 11:11 AM
Hi all - WIN SP PRO SP3
I upgraded to Office 2003 from its predecessor, which seemed not to delete/uninstall any of the old Office 10 files (Office XP Pro). I took a system restore point, and uninstalled Office XP Pro from Control Panel Add/Remove, successfully.
Due to a totally unrelated software program corruption, I reverted to the system restore point, which of course put the Office 10 files back. Now I get error "the patch package could not be opened" when trying to again unstall it. MS says to use this above named utility which will remove the installation info for programs installed by the WIN installer, so that you can "start the installation, upgrade or uninstall over". Has anyone had experience with this utility? I want to "uninstall over". How can this be done if the "installation files" are removed? I do not want to to be forced re-install Office XP Pro (the predecessor), especially having a successfuly MS OFFFICE 2003 installation up and running. If it should "force" that path, I feel that would get things in a real knot.