Windows XP forum: Windows updates won't install after XP service 3 installed

by: Prandy June 15, 2008 1:21 PM PDT

Like this

0 people like this thread

Staff pick

Windows updates won't install after XP service 3 installed

by Prandy - 6/15/08 1:21 PM

I took my brand new Dell Inspiron 530 Windows XP Professional Quad Core Q6600 out of the box on May 30 directed Windows Updates to download and install updates immediately. These installed fine:

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)
Windows Malicious Software Removal Tool - May 2008 (KB890830)
Windows Internet Explorer 7 for Windows XP
Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
Windows XP Service Pack 3 (KB936929)
Windows Genuine Advantage Validation Tool (KB892130)
Update for Windows XP (KB898461)
This one would not install:
Security Update for Windows XP (KB888302)

On June 2, I installed Microsoft Office 2007 Home and Student edition. My Windows updates are set for daily automatic install but nothing is updating even when I go to the windows update website and do an express install.. The following updates have downloaded but failed to install on several occasions with the following error message which I got again today.

Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.
Microsoft Office 2007
Security Update for the 2007 Microsoft Office System (KB947801)
Security Update for Microsoft Office Excel 2007 (KB946974)
Update for the 2007 Microsoft Office System (KB946691)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Microsoft Office system 2007 (KB951808)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Microsoft Windows XP
Security Update for Windows XP (KB951698)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP with Windows Media Format Runtime 9.5 (KB923689)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)
Needless to say, the Windows website is worthless as far as explaining how to fix this mess. I notice a google search reveals others having similar problems.
HELP !!!!!!!! Any suggestions how to fix this would be appreciated. The computer is fast and runs fine.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close