Windows XP forum: Lost files after a System Recovery

by: astronomo10 January 23, 2008 9:05 PM PST

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Lost files after a System Recovery

by astronomo10 - 1/23/08 9:05 PM

Last Saturday I had to use the recovery disc that came inside my computer because when I tried to start the computer; just the black screen appeared, saying 'ntldr is missing Press ctrl + alt + del to restart' . I did that several times but the problem was still there. So, after the recovery I normally started the computer and logged on. I did the non-destructive system recovery. Anyways;I noticed that all my files I had in the Shared Docuemnts were stil
there. I noticed that the storage percentage on the C Drive was the same I had before (93%) So, I assume that all my files, documents, music files and videos are somewhere in the computer.
And that's what I want to know..

My videos I had in the Shared Documents are still there... so that means I didn't do the Destructive Recovery, did I?

I mean, if I'd have done the destructive one... shouldn't the percentage have decreased?

The videos in the Shared folder weight 136 GB... I own an HP Media Center with a capacity of 289 GB.
Other files weight 38 GB

So, 136 + 38 = 174 GB
Now, so far, the C Drive has 270.6 GB full out of the 289 GB

270.6 - 174 = 96.6 GB (my documents?)

and also, all the programs I had before just their icons appeared in the All Programs list.

I already contacted an HP technical support and they told me to do this:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=nph00268

I did that and it didn't work =(
I asked in the store where I bought my computer if there was a way to get my files back and they said yes... there's a chance.
They're charging me $165 and if they can't get them it's just half the price, why do you recommend me?

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