by flea333 - 11/24/07 6:07 PM
I have a problem with my music SW (Rhapsody) where it tells me there's a problem with my DRM components. I followed all their instructions and it appears the likely cause is that I cannot run this active x control on windows site to update the DRM stuff. I have done this on other computers with no difficulty. I updated to the latest IE7 and enabled all the components under the security tab. For some reason the dumb button is grayed out so that I can't click it. There are two websites that Rhapsody sends me to:
This one shows me red text under the button immediately after I click it (the page doesn't even reload) saying:
"An error was encountered during upgrade. If you are still unable to play your content, additional help and support is available on http://support.microsoft.com"
window.document.all.StatusStarted.style.visibility = "visible";
window.document.all.StatusStarted.style.visibility = "hidden";
window.document.all.CRLDownloadFailure.style.visibility = "visible";
window.document.all.installInstructions.style.visibility = "visible";
I actually have had this page tell me it worked once, but it still did not fix my Rhapsody DRM warning issue.
The page I really think I need to run is this:
This page loads for me but the "upgrade" button is inactive.
Error: The parameter is incorrect
Anybody think they can crack this one?
Dell Latitude D620
Intel core2 Duo
Win XP pro