Windows XP forum: Windows DRM website javascript not working

by: flea333 November 24, 2007 6:07 PM PST

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Windows DRM website javascript not working

by flea333 - 11/24/07 6:07 PM

I have a problem with my music SW (Rhapsody) where it tells me there's a problem with my DRM components. I followed all their instructions and it appears the likely cause is that I cannot run this active x control on windows site to update the DRM stuff. I have done this on other computers with no difficulty. I updated to the latest IE7 and enabled all the components under the security tab. For some reason the dumb button is grayed out so that I can't click it. There are two websites that Rhapsody sends me to:

1) http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html
This one shows me red text under the button immediately after I click it (the page doesn't even reload) saying:
"An error was encountered during upgrade. If you are still unable to play your content, additional help and support is available on http://support.microsoft.com"

If you look at the page source, clicking the button simply runs a javascript code that calls another script, but clearly it is running into some exception (e) and just displaying the error message:

function BeginCRLDownload()
{
try
{
window.document.all.StatusStarted.style.visibility = "visible";
CRLObj.DownloadCRL();
window.location="success.html";
}
catch (e)
{
window.document.all.StatusStarted.style.visibility = "hidden";
window.document.all.CRLDownloadFailure.style.visibility = "visible";
window.document.all.installInstructions.style.visibility = "visible";
}
}


I actually have had this page tell me it worked once, but it still did not fix my Rhapsody DRM warning issue.

The page I really think I need to run is this:
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

This page loads for me but the "upgrade" button is inactive.
In addition, the javascript is not running properly for some unknown reason (which is why the thing isn't allowing me to update). There is a warning at the bottom of my browser (in the status bar) showing the javascript error stating:
Line 67
Char 13
Error: The parameter is incorrect
Code: 0

If you look through the source, to me it seems to be a problem with the CheckPlayer() function. Although, I can never tell which line those dumb javascript errors are talking about.

Anybody think they can crack this one?

System:

Dell Latitude D620
Intel core2 Duo
Win XP pro
IE7

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