Windows XP forum: How to delete a program that won't uninstall.

by: YankeesNYwins September 20, 2007 4:41 AM PDT

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How to delete a program that won't uninstall.

by YankeesNYwins - 9/20/07 4:41 AM

How to delete a program that won't uninstall

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through the add or remove programs in the control panel.



Step # 1.Go to this site and download Microsofts uninstaller and run it and if the program you want to get rid of is on the list select it and remove from your computer.

http://support.microsoft.com/kb/290301

Step # 2. Click on start , click on run, type regedit, and when it opens click on HKey local machine, Software, Microsoft, Windows, Current Version, click on the plus sign for uninstall and it opens all the programs installed on your computer , scroll and see if the program you want to get rid of is on the listif it is right click on it and delete it.

Step # 3. Click on start, click on run, type msconfig, and when it opens click on BOOT.INI and check the box that says, SAFE MODE. Boot the computer to safe mode and when it opens click on DRIVE C and click on program files and click on the folder of the program you want to delete from your computer and delete it. Then click on the common files folder and see if it is in there and if it is delete it.

Important now, go back to click on start, click on run, type msconfig, and when it opens click on BOOT.INI and uncheck the box that says, SAFE MODE or you will boot to safe mode again.


Once I remembered doing all the above steps and it still started up so I ran hijackthis and deleted the entries and it was gone for good.

Download Hijackthis here:
http://majorgeeks.com/download3155.html

Even though the first step should get rid of the unwanted program you really should to each step.

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