Windows XP forum: Windows No Disk exception processing message

I am also having this problem. I can't reinstall Norton 2006 as I am now using Norton 360. Were you able to find a fix for this error, and if so, could you share it with me?

I have searched the forums and Googled for any information on this error and have not found a solution that works for me. Latest is I have completely removed Norton antivirus 2006 with the norton removal tool. I deleted all files with symantec & norton. I reviewed startup to make sure Norton was not in the startup list. Norton had expired and I did not want to continue without protection. As soon as I removed Norton the no disk error returned. I installed Kaspersky and ran a system scan. Still getting problem. Now I am considering carrying the computer into the shop and have them rebuild the unit and start over.

My local hard disk is G:
I have Floppy Card Reader combination
Floppy A:
Card Reader C: & D:
DVD-RAM E:
DVD-CD/RW F:

My uneducated opinion:

Your (and my) primary problem stemmed from NOT having C DRIVE as Local Disk/Hard Drive. This probably occasioned by installing Windows with Card Reader already physically plugged in (suggest should install OS first, then plug in reader, new hardware will be recognised etc....). With card reader already installed your Local Disk nomenclature, instead of being 'C' can become F,G,H or whatever.

Then, when you later install additional programs/ applications, some of them are constructed to interrogate "c" drive as an initial reference point - can't find what they are looking for, then 'spit the dummy'(('soother' for the other side of the world.)

Beyond these two factors, there would seem to be something either directly related, or perhaps yet an additional factor, regarding 'Quicktime' - I don't know which because I made several changes simultaneously and have not gone 'backwards' to check - too happy to be out of it!! Whateverway, I uninstalled 'Quicktime' and installed 'Quicktime Alternative' after finding this suggestion in another forum. (DO YOU RUN QUICKTIME CURRENTLY???) (Also, I do not know how CNET views 'Quicktime Alternative' - it might be viewed as some form of piracy???) Regardless, while I have NOT reinstalled Windows/repartioned etc (scared), I have been virtually free of the no-disk exception message for a couple of months - until yesterday, when a one-time only, single-click-disposable no-disk message appeared as my soon-to-expire AV VET anti-virus ('first-among-equals' in start-up procedures) was jumping in to warn me that they would like me to send money: my thought being that although Vet knows how my computer is configured, the accounts department's warning is not quite so sophisticated and was looking for desktop - C drive.) (Suspect that Nortons UNINSTALL goes looking and misses the re-direct bit)( I would be happy to have any advice in these matters from anyone with either supportive or contradictory opinion).

Superficial to the above, but still related, if endeavouring to download/install an application and the dreaded 'no disk' appears and you DO have a configuration of card-reader/hard drive such we have discussed here, as a correspondent in the earlier referenced forum suggested - try using the 'Safely Remove Hardware' button to 'remove' (they will come back on next re-boot) the drives assoc with the card reader - in the circumstances we have been looking at these are probably C, D, E, F, and as many other drives as may be listed until you get to your CD/DVD drive (mine- 'G', which likely will then be followed by the Local Drive/Hard Drive (mine 'H') Once these card drives are 'removed', the application seems to be able to find a home/reference on the hard drive.

Again, all this is for whatever value, but full of speculation (follow me and you will find yourself 'lost')

Cheers

When you open norton ghost and it begins to connect you get the error. Keep clicking the cancel tab until it disappears. Then go to TASKS--->MANAGE BACKUP DESTINATION. When the backup destinations appear you will see one that has either been deleted(the program will tell you so) or one where there is no longer a disk letter(you may have backed up to this letter previously and it no longer exhists due to a hardware change). DELETE THIS RECOVERY POINT. You can also go into TASKS--->OPTIONS-->GENERAL and make sure your default backup location is a real drive location.

This has worked completely for me using norton ghost 12. I believe that it will also work (if the options are similar) in other versions of ghost.

Look in msconfig/startup for any reference to Norton and uncheck.

Bill