Windows XP forum: Internet Explorer, Help and System Restore not opening

by: chateauneufdupape July 15, 2007 4:25 AM PDT

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Internet Explorer, Help and System Restore not opening

by chateauneufdupape - 7/15/07 4:25 AM

When I try to open IE the window opens, connects and then closes again. When I try to open the "Help and Support" or system restore absolutely nothing happens. I have run a virus check with AVG and it shows nothing. I have booted in safe mode but still have the same symptoms. I am running Windows XP Home Edition with Service Pack 2 and automatic updates. I have run sfc /scannow, once this is completed, everything works fine. However, when I reboot, the problems return. All is OK until I install the latest Windows updates. I currently have 5 to install:

Cumulative Security Update for Internet Explorer 6 for Windows XP (KB933566)
Cumulative Security Update for Outlook Express for Windows XP (KB929123)
Microsoft GDI+ Detection Tool (KB873374)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)

If I restart the computer or shut it down without installing the updates, it reboots OK and everything works OK, so it would seem that one or more of the updates is causing the problem.

Any thoughts?

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