Clarence, Follow Tomron's Link for Rogue Remover &
by tobeach - 6/7/07 1:44 AM
In Reply to: Spy Doctor Dilemma by mchmj1
choose to download the "regular" Rogue Remover on the left side. This should not ask for you to buy to remove! The Remover Pro on right side is a "trial" version which towards end of trial period may ask you to buy but even that should remove without purchasing during trial period.
I suggest regular as it's free and less complicated to use than the pro version(which has more user choice options).
NEVER buy a product that says "found XYZ please purchase license to remove". This is (IMHO) a hallmark of bad business & likely a scam.
Please note, once installed, Rogue Remover will need to update its definitions before doing first scan. After update probably best you physically remove cable connection to modem to be sure you are off the internet before attempting removal. You may also need to empty system restore files if scan indicates a copy is in them. Removal may require you re-scan & run removal in Safe Mode to stop Spylocked from running (being in use) during removal process.
Norton should not give you a problem installing RR if you download, save and open locally. If it does, perhaps you can disable Norton/Symantec "auto-protect"(?) background guard during install & update & scan/remove. If you also have their firewall, you may need to tell Norton to allow RR access to internet.RR WILL remove Spylocked!
I'm a little surprised Norton allowed this Potentially Unwanted Program (PUP)to land in first place!! Remember to re-enable Norton after removal and to turn back on System Restore & create new point once clean.
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