Windows Logo on box.
by Papa Echo - 4/19/06 7:23 AM
In Reply to: Answers for Papa Echo by dcmarter
The Windows Logo indicates that the product is made for Windows. You have to look in other parts of the box, or in the manual, or the ''Read Me'' file (e.g.) in the CD for indications as to which versions are intended. Different drivers may be required for Ver 95, 98, 98 SE, Me, 2000, XP, etc. The disc which came with the printer can contain an incompatible version of drivers. If so, you have to download the appropriate ones.
For USB devices, the usual procedure to install is to:
Do not connect the printer. Put the disc in and run setup to install the driver.
Install other programs required to run the device.
Connect the printer and switch it on.
Boot up the computer and let the system detect the printer to install it.
Some devices may require you to insert the Windows CD during the process.
If you still have problems, try:
Make sure your computer is clean of viruses and other parasites.
Clean out the Temp folder.
In Safe Mode, delete all instances, if any, of the printer (from previous failed installations.)at Device Manager.
During installation, turn off your anti virus program.
(I am assuming you have a unfaulty printer, good USB cable and contacts, CD-ROM in good working condition and original setup disc.)
Was this reply helpful? (0) (0)