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Windows XP forum: Can't uninstall MS Office 2000 from XP

by: RodonGoldCoast October 4, 2005 10:49 PM PDT

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Can't uninstall MS Office 2000 from XP

by RodonGoldCoast - 10/4/05 10:49 PM

I have a failed installation of MS Office 2000 that I need to remove from my XP Home system. The failure appears to be related to the CD because the uninstall also fails. Is there any way to remove the application without the CD? Unfortunately there dont appear to be any restore points set in the system restore.


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replacing?

by gravyz - 10/5/05 12:30 AM

In Reply to: Can't uninstall MS Office 2000 from XP by RodonGoldCoast

Are u replacing the 2000 with something else? A newer version?


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Try Microsoft's Windows Installer CleanUp Utility

by tom2010 - 10/5/05 7:28 AM

In Reply to: replacing? by gravyz

Microsoft has a free utility available called Windows Installer CleanUp Utility which can be downloaded at support.microsoft.com.


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Awesome solution

by RodonGoldCoast - 10/5/05 4:57 PM

In Reply to: Try Microsoft's Windows Installer CleanUp Utility by tom2010

tom2010 you are a godsend. The Installer Cleanup Utility found and wound back the "stalled MS Office 2000 installation" so that it could install itself. Result - problem fixed without having to even run the utility!!!!


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I am replacing

by RodonGoldCoast - 10/5/05 4:37 PM

In Reply to: replacing? by gravyz

I don't feel like paying for another edition of MS office so I will probably go to Open Office


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Windows Installer CleanUp Utility

by Red_Sharpie - 10/5/05 5:16 PM

In Reply to: I am replacing by RodonGoldCoast

where is it? i also need to use it, but i can't find it.


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here it is

by jcd - 10/6/05 8:19 AM

In Reply to: Windows Installer CleanUp Utility by Red_Sharpie

Google search is just a touch away!!
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301


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here's my problem

by Red_Sharpie - 10/6/05 8:49 PM

In Reply to: here it is by jcd

i have 2 OS on my computer, and need to uninstall one of them. i have xp pro and xp home edition. by using the windows installer thing, the only thing that i can erase is the works suite os pack. will this delete both OS's?


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The MS uninstaller

by TONI H - 10/7/05 3:47 AM

In Reply to: here's my problem by Red_Sharpie

can only uninstall programs that are listed in the Add-Remove Programs window, so if it's not there already, it won't show up in the program itself. Many times the programs listed in the Add-Remove Programs list uses an uninstall.log in order to normally click an item and choose Remove....however, some programs put that log stupidly in the TEMP folder where it places all of its setup.exe files during an installation and as soon as you reboot the computer, those files, including the uninstall.log file, are removed by the program's installation commands. Then you get stuck with an error when trying to uninstall the program later that tells you it can't find the uninstall.log and the program can't uninstall itself. That's where the MS Cleanup tool comes to the rescue.

As for uninstalling one of the XP versions....if they are on two separate partitions, you can just go to Adminstrator Tools/Disk Management, find the drive that has the version you want to get rid of, and format the drive (as long as it's not the bootdrive).

TONI


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