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Windows Me forum: Microsoft Works word processor not responding

by: wdcr12 August 15, 2005 9:38 PM PDT

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Microsoft Works word processor not responding

by wdcr12 - 8/15/05 9:38 PM

When I receive an e-mail with a works 6.0 word processor attachment or I try to open a file saved on my computer they will not open, the computer just stops working then when I go to ctrl/alt/delete there is either nothing beside Microsoft Works Word Processor (but you can tell the computer has stopped working) or it says "not responding". It does the same thing when I try to open works from my desktop, however I can open works it I go to start/programs/microsoft works word processor, any ideas as to why I cannot open my files, attachments or works from my desktop. I am running Windows ME


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Try this.

by R. Proffitt Moderator - 8/15/05 9:46 PM

In Reply to: Microsoft Works word processor not responding by wdcr12

Find and delete the NORMAL.DOT file on your machine. Word will recreate it the next time it runs.

Cheers,
Bob


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Thanks

by wdcr12 - 12/8/05 2:12 PM

In Reply to: Try this. by R. Proffitt Moderator

Thank you sooooo much Bob, you have saved me. I use Microsoft Word daily. Thanks again


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I've had the same problem, and Bob's solution works

by Aivas - 8/16/05 11:33 AM

In Reply to: Microsoft Works word processor not responding by wdcr12

"Yes, Grasshopper, you will find your program running smoothly again. The remedy is quick and painless."

Bob K


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works word processor not responding

by brcooley - 8/15/09 11:02 AM

In Reply to: I've had the same problem, and Bob's solution works by Aivas

I have Windows vista home basic with works word. I've been having trouble with working documents going into recovery mode. I get messages saying the processor isn't responding. Windows looks for a solution but it keeps happening. Sometimes a certain document keeps popping up when I haven't asked for it. How do fix this?


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Since your machine is on Vista.

by R. Proffitt Moderator - 8/15/09 11:31 AM

In Reply to: works word processor not responding by brcooley

I can't guess what version Works you have. Maybe it's not a version that runs on Vista. But in the future please pick forums that apply to what your machine is running.


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