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PC utilities forum: Adobe Reader

by: tcyw20 October 18, 2012 12:20 AM PDT

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Adobe Reader

by tcyw20 - 10/18/12 12:20 AM

I have problem in running the Adobe Reader XI even though I have re-installed the software a few times.

When I run the Adobe Reader XI, a dialog box appears and read as follows:

Adobe Reader: AcroRd32.exe - Application Error
The instruction at "0x8c87be44" referenced memory at "0x8c87be44". The memory could not be "written".

Click OK to terminate the program
Click CANCEL to debug the program

OK Cancel

Can someone tell me what happened to this computer and how to resolve the problem so that I can use Adobe Reader to read PDF files?

Tony


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Work-around.

by Kees_B Moderator - 10/18/12 12:35 AM

In Reply to: Adobe Reader by tcyw20

Something is wrong, but it's quite unclear what.

So the obvious work-around is to use another reader and hope that the problem doesn't extend to other programs.
Try the one from http://www.foxitsoftware.com/Secure_PDF_Reader/

Kees


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While installing Foxit

by tcyw20 - 10/18/12 1:34 AM

In Reply to: Work-around. by Kees_B Moderator

While installing the Foxit reader, it asked for association with Firefox .... Chrome. Then the similar error message appeared twice, once for Firefox and the other for Temp.

Anyway, the Foxit reader can now read the pdf files.

Tony


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A little late but did you clear out the old tmp files? Link.

by R. Proffitt Moderator - 10/18/12 12:38 PM

In Reply to: Adobe Reader by tcyw20

http://torque.oncloud8.com/archives/000151.html

How many ACR*.TMP files are there?
Bob


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Old tmp files

by tcyw20 - 10/18/12 7:31 PM

In Reply to: A little late but did you clear out the old tmp files? Link. by R. Proffitt Moderator

There are no acr***.tmp files in the Temp folder. In any case, I deleted all tmp files. Problem with Acrobe Reader XI persists. I go back to Adobe Reader 9.5 and it works again!

Tony


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Odd but happens.

by R. Proffitt Moderator - 10/19/12 8:21 AM

In Reply to: Old tmp files by tcyw20

As you can imagine there is little support for the free reader.
Bob


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