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PC utilities forum: BEWARE of CHEATS - Case Study DRIVER GENIUS PRO 10

by: maanojrakhit August 5, 2011 7:51 PM PDT

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BEWARE of CHEATS - Case Study DRIVER GENIUS PRO 10

by maanojrakhit - 8/5/11 7:51 PM

The following tests were carried out immediately after purchasing the product. Report with complete evidence in form of screenshots were submitted to the company. As of writing this note 20 hours have passed but no acknowledgment, no response from the company. Details provided below are self-explanatory.

REPORT TO DRIVER-SOFT

O/S: Windows 7
Restart: computer was restarted after driver updates were completed
Device Manager: was checked for latest driver details only after restart


The following results BETRAY my TRUST in Driver Genius.

Image 01 - Scan reveals 9 Critical drivers in 5 categories need update.
Image 02 - Driver Genius downloads and installs drivers it wants.
Image 03 - After installation new scan reports No drivers available for update.


This means all 9 drivers in 5 categories have been successfully updated.
Now, its the time to verify what Driver Genius has really done.

So, let's go over it systematically.

Image 04 - Driver Genius shows DOT4 USB Printing Support current driver date 06/21/2006 and latest driver date is 07/01/2011


Image 05 - Device Manager shows that driver date remains 06/21/2006 even after Driver Genius claiming that it has installed the latest driver.

Q1. So, what did Driver Genius Pro Ed 2010 really do? Nothing.

Image 06 - Driver Genius shows D-Link DWA-125 Wireless N 150 USB Adapter (rev.A2) current driver date 11/09/2010 and latest driver date is 04/28/2011


Image 07 - Device Manager shows that driver date remains 11/09/2010 even
after Driver Genius claiming that it has installed the latest driver.

Q2. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Image 08 - Driver Genius shows Realtek High Definition Audio Driver current driver date 06/14/2011 and latest driver date is
07/07/2011
Image 09 - Device Manager shows that driver date remains 06/14/2011 even
after Driver Genius claiming that it has installed the latest driver.

Q3. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Image 10 - Driver Genius shows NVIDIA GeForce 6150SE nForce 430 Driver current driver date 07/09/2010 and latest driver date is
05/20/2011

Image 11 - Device Manager shows that driver date remains 07/09/2010 even
after Driver Genius claiming that it has installed the latest driver.

Q4. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Image 12 - Driver Genius shows NVIDIA nForce Networking Controller Driver current driver date 08/12/2010 and latest driver date is
05/02/2011




Image 13 - Device Manager shows that driver date remains 08/12/2010 even
after Driver Genius claiming that it has installed the latest driver.

Q5. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Image 14 - Driver Genius shows NVIDIA nForce PCI System Management Driver current driver date 06/21/2006 and latest driver date is
05/02/2011





Image 15 - Device Manager shows that driver date remains 06/21/2006 even
after Driver Genius claiming that it has installed the latest driver.

Q6. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?







Image 16 - Driver Genius shows NVIDIA nForce System Management Controller Driver current driver date 03/22/2010 and latest driver date is
05/02/2011







Image 17 - Device Manager shows that driver date remains 03/22/2010 even
after Driver Genius claiming that it has installed the latest driver.

Q7. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Image 18 - Driver Genius shows NVIDIA nForce Serial ATA Controller Driver current driver date 04/09/2010 and latest driver date is
05/02/2011










Image 19 - Device Manager shows that driver date remains 04/09/2010 even
after Driver Genius claiming that it has installed the latest driver.

Q8. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Image 20 - Driver Genius shows NVIDIA nForce Serial ATA Controller Driver (2) current driver date 04/09/2010 and latest driver date is
05/02/2011












Image 21 - Device Manager shows that driver date remains 04/09/2010 even
after Driver Genius claiming that it has installed the latest driver.

Q9. So, what did Driver Genius Pro Ed 2010 really do? Nothing.
Why would I want to pay for such a product?

Within hours of purchase, I completed exhaustive tests and submitted report to Driver-Soft (manufacturer and seller of this utility) and demanded full REFUND under their money back guarantee. NO RESPONSE. 20 hours have passed.


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Good find

by MarkFlax Moderator - 8/7/11 4:18 AM

In Reply to: BEWARE of CHEATS - Case Study DRIVER GENIUS PRO 10 by maanojrakhit

and thanks for making it so clear what we have known for some time:

DRIVER UTILITIES rarely work.

We work to two maxims;

1] If it isn't broken, DON'T FIX IT

2] If it is broken, get the drivers from the computer supplier or hardware manufacturer.

Mark


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(NT) On target...Amen.

by VAPCMD - 8/7/11 7:38 AM

In Reply to: Good find by MarkFlax Moderator


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Driver Genius? NOT. Really. Buyer BEWARE..

by zen-tangent - 8/27/11 1:33 AM

In Reply to: BEWARE of CHEATS - Case Study DRIVER GENIUS PRO 10 by maanojrakhit

I am so sorry I wasted my time and $$$ getting their product. Headache after headache.
From what I've learned (usually the hard way!):
1] If you need a new driver, get it from the developer/software company that originally wrote the "current" version.

2] If/when you update driver/s do not do alot of them at once. Take your time. If the current driver/s worked up to *now*, an easier update-path is safer than en-mass updating. I rarely have had positive results from wholsale driver updating sessions.

3] Do complete backup of your important files/documents before you make changes to your system/s.

4] Create a System Restore Point. If doesn't work everytime, but when it does you'll save yourself hours reloading a dead/corrupted system.

Hope this all helps.


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