Alert from CNET Staff

 Attention forum users:  We want you to try out the new CNET forums platform! Click here to read the details. Thanks!

PC utilities forum: Windows Movie Maker Crashes

by: chocolate_monkey36 December 18, 2006 12:43 AM PST

Like this

0 people like this thread

Staff pick

Windows Movie Maker Crashes

by chocolate_monkey36 - 12/18/06 12:43 AM

Sorry- this is quite long, but I thought it might be easier if I explain a couple of things about my computer beforehand.

I am running movie maker 2.0, with Windows XP Professional. I have 512mb of ram and plenty (22gb) of free hard disk space. I have WinDVD (but not WinDVD creator), ITunes, Quicktime and Windows Media Player installed, but not IE7 (only IE6).
A couple of days ago, I stopped it from crashing on startup by deleting a file in application data (I must have imported a dodgy file) and it seemed to work fine...until I tried to import something.

Once I've browsed for a file and clicked 'ok', it pauses for a few seconds, and I get the message "Windows Movie Maker has encountered a problem and needs to close. We are sorry for the inconvenience." My only option then is to click on 'close', when it crashes.
I have tried with a number of different file types and have had the same problem (I've tried importing video, pictures and audio/music). However, I can still click on the transitions/effects links and add titles/credits without a problem.

What could cause this problem, and how should I go about fixing it?

(This may have been mentioned in the forums earlier here, but I've checked here and at, for about 15 minutes each and haven't found anything about my specific problem. I've also had a look at "Crashes/Hangs" on a , but I'm not sure if it's codecs or something else that's causing this problem, so I thought I'd ask first.)

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.