PC utilities forum: Beware of Registry Patrol

The information given to PorkyJJ by Pauline saying that they had removed references to Registry Patrol back in 2007 is only partially correct. If you look at the bottom of this thread you will still find Ask Nerd being featured. Ask Nerd is part of the scam. They actively promote Registry Patrol even with lies about companies they claim give Registry Patrol strong recommendations. An earlier post of mine gave the response from one of the alleged recommending companies saying that they had never endorsed the product.
It looks as if advertising revenue to CNET is more important than looking after members.Incidentally I have asked this question twice of CNET's CEO but never received a reply.

I purchased registery patrol paid with paypal received my code by email entered code nothing happened looked for assistance got reply stating would return to me within 24 hours no reply sent 3 more emails asking for help same reply "no reply" got on to paypal looking for their help because they had answered stating they would be back to me within 24 hours qualified as negotation with me end of story sham not at all impressed

I have been busy on the trail of contacting CNET as well as Google. From reading my previous posts you can also see that I contacted phonebusters and all those other agencies that are supposed to protect us. IMO, they're all a farce, next time you vote federally or provincially or state side, make sure you make your vote counts and KNOW what the next politician plans to do. My tax dollars are not working as propossed.

I sent an email off to "Pauline" at CNET, several actually, trying to get "asknerd.net" off of their website. Asknerd as you know supports Registry Patrol which many of us agree they they (asknerd & Registry Patrol) are two in the same.

Pauline suggested after I sent all the information to her, that it might take a while, as this info has to go to their top managment for decision.

I blatantly told her that if CNET is advertising a scam then we won't feel too secure buying anything that would be advertised on CNET and that asknerd should be removed from their website.
Another waiting game for sure. I'll post more as I hear it.

I thought about doing that of what you asked, but the series of posts or emails between CNET and myself has become so long that it can be a very long read.
What I would suggest is that members of this forum contact =CNET.com Support [cnet@custhelp.com]nad refer to incident number [Incident: 100819-000188]. It might help that you direct your concerns to Pauline.
We will gain strength in numbers. Please don't be rude or ignorant, but also remain adamant.

Folks: I have done everything humanly possible to help rid the threat of Registry Patrol. We all know it's a scam and I'm fairly sure that CNET admin knows it's a scam, but as long as CNET is receiving any sort of revenue for Regstry patrol for advertising, then Registry Patrol's revenue outweighs any complaints that we have to offer.


I have sent countless emails to law enforcment agencies, PhoneBusters, BBB, RCMP and telling CNET themselves about the AskNerd/Registry Patrol linking on their own website. I supplied every piece of information to Pauline (CNET admin) and subsequent follow-up emails. I have never once asked for my $40 back. I only wanted to see Registry Patrol to cease and be shut down.

I have done everything I can do from my end. I only hope I was not the only one digging for justice. I hope some of the other complainers here did as much.
I found that the CNET administration is either in denial or has no clue what to do and they now do not answer my emails.

Beware also that I think (and this is a politcal opinion) that most of these agencies that we deal with for fraud are bogus and really don't know their work or the laws. Some I feel are so protected and individualized that they know we don't know the law so they can BS us all day long. Not one person throughout all the agencies took charge or took ownership of a situation. And those are OUR tax dollars hard at work?
I know, as I type this there are more disatisfied people still clicking online to buy this bugus product.

For some of you that cpmlained and did not contribute any effort to resolve this problem you only need to look in the mirror.

For those of you working for CNET, it looks like the almighty buck outweighs what's right.

For those of you that work for law enforcment, it only proves that within the walls of fereral and provincial goverments that no one really has a clue what's going on or cares.

Once again the bad guy wins. To the owners of Registry Patrol. We know that you don't care about some people's hard earned dollars and the fact that you prey on unsuspecting people boggles the mind. You're a bunch of as.sho.les and I have no use for crooks. But I applaud you finding that niche market that works for you.

In closing it looks like the only people that did their due dilligence and hard work that paid off is the owner of Registry Patrol. You wanted to prey on the stupid and gullible and you scored.

Sour grapes? Not at all. Just a wake up call and learned what the law is all about

Thanks all. Been a blast

I sympathize with PorkyJJ and colejusmc in their attempts to get CNET to stop promoting the scam AskNerd.com who lie about third party endorsements of Registry Patrol. I have just emailed CNET (again)but this time using the leads offered by colejusmc.
I am not optimistic because I have never had replies from Scot Ard (Editor in Chief) or Lee Koo (Community Manager) but if everyone who has followed this scam asks Pauline to justify CNET's continued promotion of this rotten company, it is just possible that something may happen.
PS I hope that CNET has more success in getting their advertising revenue from ASkNerd that we have from Registry Patrol!!

I had the same problem as BRRRR1. I had a major crash on my hard drive and when I recovered my data Registry Patrol was in my Program files but not working. I solved the problem by calling my original registry patrol folder RPX then downloading the free version from the website. I then opened both folders and took out any files that were not in both folders. Now when I run the original application in the RPX folder it runs the program without the Unlock software tag in the bottom left hand corner so I assume its the full program which I paid for originally.

I never did hear from the tech support or the customer service, although emailed them on several occasions

I hope this helps you

This complaint from you and other was brought to my attention and I've read your complaints. Honestly, this is the first time that this complaint has crossed my desk.

What I have done so already, is filed a request to get the registry patrol advertisement removed from our site. And the good news is, the ad is in the process of being removed--may take a few hours.

In the future, if you or any others ever run into such ads that maybe of harm to you or other users of our site, please report it through our CNET customer help center. The link "Customer help center" can be found at the bottom of any CNET page. Here is the direct link: http://cnet.custhelp.com/cgi-bin/cnet.cfg/php/enduser/std_alp.php

Once you are on that page, you will be able to email our support team and describe the situation and it will be reviewed by our staff members.

I apologize on behalf of CNET for not being responsive to you and other members on this complaint. Some where along the lines it must have gotten lost in the shuffle and I do apologize for the for the frustration that you have endured.

The good news now is that the ad will be gone very soon.

Thank you for your time and for the feedback. We do appreciate it!

Happy Holidays!
-Lee Koo
CNET Community

Lee: first of all, thank you very much for doing what it took. As Roger suggested it did take far too long.
These complaints have gone back to 2006, but people chose to ignore, for what ever reason.
I sent two emails to Scott Ard Editor-in-Chief, several to your admin by the name of Pauline and one to yourself on a follow-up to one of your weekly editorials

Special note to CNET: We here, all your users, are also your customers by virtue of your advertising. You must realize that if we feel we've been bitten or stung by one product line as a result of advertising and many, many, many, many people have lodged complaints then there must be some truth to the issue. Too many tidbits of information came to the surface that proved beyond that this product was a fraud and yet since 2006, CNET kept advertising even after all your contacts were made.
So, we asked why should we trust any of your other advertising????

Freedom of speech is great but when a product is being torn apart like the posters here did, would it not be prudent to investigate the claims to protect everyone's interest?

It seems that your actions have proven that we are right and CNET would not remove advertising without good reason. While we have won this battle but the war continues to rid coruptness as best we can.

To my fellow posters:
This issue was nagging me from the start. I had no concern about getting that $40.00 back and would rather that money go to a food bank. But to prevent more people from being ripped off is like having a newly proposed law passed.

You can do anything if you stick to it and believe in YOUR processs
Cheers all

I got a free version of Registry Patrol and started having problems with my computer, but did not relate it to the Registry Patrol download. After doing a scan with Spybot it was deleted. Still having problems I did a system restore to the previous week and it was put back on my computer. When I clicked on Registry Patrol, a Spybot (excellent program with free download) window popped up and said it was malicious software and recommended not to use it so I uninstalled it. I am glad I did not pay for it, so BUYER BEWARE!!!!!!