PC utilities forum: Spybot S&D Question

when you open SpyBot and click on 'search for updates' you will have a new screen open.

If you look on the top right you will see a name like 'see cure Europe'.

to the right of this you will find a little arrow which on clicking will give you a choice of 7 d/l sites.

in the case of a 'bad check sum' you will have to start the 'search for updates' process again and then change the d/l site on the right to something different from what you were using.

More often than not, the sites are busy so you may need to go to a different site or wait a bit and re-try.

in the US.

but these things called servers cost money.

I think the d/l sites are mostly in Europe because that is where they have the greatest support.

For the record I am Canadian and it bothers me too, that I have to go 'across the pond' to get a software update.

And yes, a 'bad checksum' is another way of saying, 'site busy, come back later', or try another link.

This is common in very busy sites.

Why does it bother you Dawille?

In Europe we have to visit the US all the time for Windows and Office updates.

No problem with me,

Mark

if you search the Virus & Security Alerts forum you will find this is common. Once an update is announced everyone tries to download at once, causing this issue. Try selecting a different download site from the drop down box. This usually cures the problem for me. I also found my PC would download fromn a site while my wife's slower machine would not.

I have had this happen many times. I find that if I choose to update only one file at the time it works fine.

This happens to me from time to time. There appears to be no rime or reason behind it, other then the UPDATE site is unreachable.

From the UPDATE screen, just to the right of "search for updates" and to the left of "download updates" is a drop down arrow box to select the default update site.

Simply click on the Dropdown arrow and select a different update site before attempting another "search for updates" or "Download updates".

If you can't download updates from your newly selected update site, just select another one until you find one (there are 5 to choose from) that works.


Mark.

The IT guys at work completely reinstalled Spybot and I did the same at home. No more bad checksum errors when I update(for now).

Suddenly none of the computers in the house would update Spybot. It looks like a versioning issue. Solution was bothersome but seems to work.

1. Download the latest complete version of S&D to your hard drive. DO NOT INSTALL.
2. Uninstall the old version.
3. Install the new version (1.4)

Difficulty in updating should be over.

We've had the product installed since it first appeared.
We have no problem with application conflicts such as anti-virus and Zone Alarm. Depending on how you set up your anti-virus and ZA firewall, you should not have to turn them off.

Bad checksum errors in our experience are most often the result of an outdated product or downloaded from a non-domestic source. Check to ensure you have the newest version and that you have downloaded the version in your language as not all downloads are the same. MajorGeeks.com is usually the best source for U.S. downloads.
If your software is current and anti-virus/firewalls are not the issue it may be communications if you have dial-up. Downloading one file at a time may be the most practical solution. If the problem is their servers, they usually issue a message indicating a server problem and you should try later.

Regards,

ProsEZpcs

It happens occasionally, and it is usually a transmission problem with that particular download server. The solution is to use the pulldown menu and select another server.

I have had the same problem many times at client sites and on my own systems. I found that if I choose Safe Networking 1 as the download site, it downloads all of the items needing updates without having to do it one at a time.

I have never had success with Safe Networking 3 or most of the Sea Cure sites. Safe Networking 1 is the site that the developer uses, I think, so it seems to be the best.

A big thanks to everyone who responded to my question about SpyBot. Seems I wasn't the only one experiencing difficulties.

Found using a different dowload site worked for.

I appreciate the help.

Katie