I've had fewer problems with McAfee and it seems to work
I use McAfee because in the last 20 years I've wasted time and money trying to fix problems caused by Norton/Symantec. Most recently they at some unknown point in time they discontinued a version of anti-virus that came installed on one of my computers. The scheduled virus signature updates kept occuring, but the second time I needed to renew the subscription, the renewal was for palm OS (I'm on a PC running XP Professional). I tried to send an email to the link that came up, but the address was no longer valid. I was never able to get in touch with support. So on this one issue Symantec:
1. Discontinued a product without notifying the user base.
2. Used the same product number for a new product.
3. Continued virus updates, probably with the wrong signatures, so at some point my scans were useless, probably.
4. Supplied a non-working email address for problems.
Last but not least, After uninstall failed. I had to download a special tool to uninstall Norton antivirus. In the process of trying to find out how to un-install, I found this is a common problem.
Starting about five years ago, before this last fiasco, I would not use a Norton/Symantec product unless it came installed. Now I will not use one under any circumstances except if there is no substitute (I don't know of any cases).
So I use McAfee, which works ok, in spite of having a completely ignorant interface. For instance in version 8.0:
1. If you're scanning the system, you have to scan the whole system or a single drive. You cannot select multiple drives.
2. If you're scanning file(s) or a directory, the interface comes up and, while scanning the boot sector and memory, it appears as though it's preparing to scan the entire system. When you're just about to cancel, it starts scanning the selected files... maybe.(see #3).
3. After you have scanned a file or directory, it just says, 'no viruses' found, with no indication of which files, or even how many files were scanned. I've sometimes dones scans twice just to make sure I scanned what I thought I did, because the disply goes by so fast you can't see what's being scanned.
The next time I need an anti-virus I will check out the alternatives to Norton and McAfee, but if you don't want to do that, I grudgingly recommend McAfee.
I don't think you can install both. I could not install McAfee until I was able to get Norton unintalled.
As far as effectiveness in finding viruses, I doubt there is much difference.
I think both companies concentrate on corporate accounts so retail consumers get the benefit of the antivirus engine and nothing else, especially in the case of Symantec. I once spent hours trying to find out how to buy an anti-virus product to use on a single web server. I searched the site and I spoke to sales people endlessly before I could buy it. The alternatives were products only avaiable with no less than 10 licenses.
Anyway, good luck.
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