Alert from CNET Staff

 Attention forum users:  There will be a forum outage this Thursday (June 4th) from 12PM to 6PM PST in preparation to migrate the Hardware, Software, General Help, and Operating Systems forums onto our new forums platform. During this outage, the forums will be placed in read only mode--where you can read the forums content as usual, however, posting in the forums will be disabled. We do apologize for the inconvenience that this may have caused.

If you haven't tried out the new forums platform yet, I encourage you to do so. Click here to read the details on our new platform. Thanks!

-Lee Koo, CNET Community manager

Spyware, viruses, & security forum: Is this a new scam out there?

by: Ted de Castro December 13, 2013 11:26 AM PST

Like this

0 people like this thread

Staff pick

Is this a new scam out there?

by Ted de Castro - 12/13/13 11:26 AM

I figured SOMENE here MIGHT know.

I got a call from a guy with a heavy Indian accent claiming to be from Microsoft technical support - I hung up the first time. Some time later I get a call again - I couldn't understand the guy with his accent, low voice and my bad hearing and so he "switched me to his supervisor" - same voice same accent!

This guy says my computer has a problem and that things are shutting down and windows has been sending errors to MS. And to PROVE he was who he said he was he said he would tell me my computer's "license number" - his words - he asked if I knew it - of course I didn't and told him so -- and then he went ahead anyhow and rattled off my IP number ----- my INTERNAL IP number!

He said I had to let him install a "fix" on my computer and if i didn't he would shut my computer down completely.

I said - yeah right and told him I didn't know WHO he was and knowing IP didn't prove anything.

He said he COULD shut it down right now just to prove it - but wouldn't because he didn't have authorization and didn't want to get into trouble just to prove to one user that he could.

He then said that if I didn't cooperate he'd get in anyhow (where did THAT authorization come from all of a sudden?) and download all my personal data (why would MS do that?) and shut my system down.

I didn't like being threatened and hung up.

I disconnected for a while and thought about it ....

IF he could do what he said and was that determined to do it - he'd do it anyhow!!!

I think it was a scam and needed me to let his "fix" install - which would be his trojan so he could do anything and everything he threatened.

I do have an network activity monitor on my screen and IF there were access and tons of stuff being downloaded - that activity would show.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.