Yes it saddens me too
by SuzieJRN - 5/1/13 9:36 PM
In Reply to: This news saddens me.. by Carol~
I understand all that you said.....now, after the fact. I realize I am not as computer savy as some folks here (I'm a flight nurse by trade, but use a laptop daily at the base, in the aircraft, etc). But in truth, I shouldn't have to click the "direct download" to void getting an unwanted adware/malware program from your site. There is obviously a problem with the CNET installer and it should be revamped or scrapped entirely. And in regards to "asking for help before I spend money", trust me I did. My entire web browser was corrupt, and I could not get on the internet to even attempt to download any malware/spyware cleaner. And my computer is still in the shop. They have tried multiple times to clean my system but keep coming up with new infections that are embedded in the system. They have told me that when a malware program embeds this deeply, that sometimes it leaves things "broken" (not a technical term I know). They are left with no other option than to save my files and wipe out my system, losing several of my embedded programs. And this is a brand new computer that I owned a total of 3 days before this happened. And yes, I do trust these folks fixing my system, they are the top rated computer repair company in my area and several of the technicians are friends. I've always trusted CNET, but no longer. Do I have some recourse against you for such malicious destructive behavior???
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