help: Claro virus downloaded from CNET downloader
by jassure - 12/7/12 3:44 PM
This is an alert, question, and rant! At my direction (!), my students downloaded the Claro Search virus from CNET downloader while installing some other software (Eraser). They use Chrome. They have deleted browser add-ons installed by Claro, de-selected Claro as the default browser, and run Malwarebytes. Apparently Malwarebytes did not detect the virus, though other forums have recommended it as fixing the problem. Students have been unable to uninstall Claro: it still shows up in the Windows 7 uninstaller program list. Also, there is concern about what Claro is doing behind the scenes since they are unable to delete it. Any advice on how to get rid of it for good, including from the list of programs in Windows 7 uninstaller? Any knowledge about what malicious activity Claro may do, aside from being hard to get rid of? For the rant part, I'm so disappointed in CNET and will no longer direct students to this site, or download software from it myself. I am embarrassed that I have been telling students for some years that CNET is a safe site to download software. Why would CNET allow software like Claro to be bundled in the Downloader?