Spyware, viruses, &amp; security forum: Can't get rid of a google redirect trojan/virus.

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Clarification request: Some of those?

by R. Proffitt - 11/28/12 5:32 PM

In Reply to: Can't get rid of a google redirect trojan/virus. by Jennifer1510

http://security.stackexchange.com/questions/14515/is-buzzdocks-a-security-threat

I'd try Grif's advice at http://forums.cnet.com/7726-6132_102-5098912.html?tag=posts;msg5099421 then take a look at my DNS and homepage entries if all comes up clean.

I'd also consider ejecting all toolbars.
Bob

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Toolbars

by Jennifer1510 - 11/30/12 2:19 PM

In Reply to: Some of those? by R. Proffitt

Do you see a specific toolbar in that list? I'm not aware that I have any.

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Give yourself time.

by R. Proffitt - 11/30/12 5:20 PM

In Reply to: Toolbars by Jennifer1510

I've run into new users that call them APPS or add ons and the list is far too long. Your post revealed one so I put a laser focus on it but now I worry that you are in need of a personal computer tech.
Bob

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clarification

by Jennifer1510 - 12/5/12 7:12 AM

In Reply to: Give yourself time. by R. Proffitt

I'll uninstall the toolbar. Which of those items is it? Need a name or something.

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I supplied. Buzzdock.

by R. Proffitt - 12/5/12 9:58 AM

In Reply to: clarification by Jennifer1510

I also supplied a link discussing it. Some of these HIDE under other names.

I am not at your PC but you could uninstall one toolbar after another until you get it. IE and browsers work fine without these.
Bob

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Answers

Answer Best answer as chosen by user Jennifer1510

Got my answer elsewhere

by Jennifer1510 - 12/10/12 7:12 AM

In Reply to: Can't get rid of a google redirect trojan/virus. by Jennifer1510

Wanted to mark this question as resolved, but I didn't get it resolved here. Another website forum was able to pinpoint my problem.

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Thanks for letting us know..

by Carol~ - 12/10/12 9:06 AM

In Reply to: Got my answer elsewhere by Jennifer1510

Jen..

In some cases, it's best to post at a Malware Removal forum. You already found out it can be a tedious process, depending on what the problem is - and where.

Sometimes it's as simple as running a couple of scans. Sometimes it's not. When it's not, the Malware Removal forums will work with you "one on one", until the problem is resolved. As they did with you over this past week. Time constraints permit us from doing the same.

Glad to hear .. all is well.

Carol

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I read @Alternate Data Stream.

by R. Proffitt - 12/10/12 9:34 AM

In Reply to: Got my answer elsewhere by Jennifer1510

Lovely, deep, and wonderful issue. At times I wonder if ADS should be removed from this OS.
Bob

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Answer Best answer as chosen by user Jennifer1510

An Additional Thought

by Carol~ - 12/5/12 11:53 AM

In Reply to: Can't get rid of a google redirect trojan/virus. by Jennifer1510

Jenni..

In addition to Grif's advice, which Bob recommended you follow, you might also want to try scanning with:

Kaspersky's TDSSKiller - Instructions are listed below. (Additional instructions can be found here)
http://support.kaspersky.com/viruses/solutions?qid=208280684

Best of luck..
Carol

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