Can't access Windows Update web site
by mklepzig - 7/15/10 6:58 PM
This one has really been driving me crazy. After removing viruses, spyware, and rootkits on customers' Windows XP pcs, I can no longer access the Windows Update web site. I can browse other web sites with no problem (after unchecking the proxy settings boxes that the viruses so graciously left behind). I can get automatic updates (little yellow shield in the system tray) to work after using Microsoft Fix It in KB 971058, but still can't access the web site. I've tried resetting IE settings, Winsock fix, flush DNS, adding MS update to trusted sites list, adding sites and port # to firewall exceptions, even turning firewall completely off. The only thing I can do is boot to the Windows XP disc and run a repair on the Windows XP installation. Has anyone else encountered this issue? Is there a Microsoft Fix It or Kellys Korner tweak that I could use instead of running a repair every single time? Thanks in advance for your help.