Spyware, viruses, & security forum: Unknown Device Installed

by: danawenco February 16, 2009 9:06 PM PST

Like this

0 people like this thread

Staff pick

Unknown Device Installed

by danawenco - 2/16/09 9:06 PM

Hi, I had an "Unknown Device Installed" window coming up at start up, and hope to get some advice here.

Here's what I did:

- I tried to remote log in to my other computer via logmein.com (I've been using it for a long time)
- I was prompted to grant user account control rights to install an active x control, so I did that
- Then another pop up came up saying that "A website wants to open web content using this program on your computer". The program is an AVG scanning module (avgcsrvx.exe) that belong to my AVG, so I clicked allow.

After that, I rebooted my PC, and once it's been rebooted I see a window titled "Driver Software Installation", with the content:

Unknown Device installed
The software for this device has been successfully installed.
Unknown Device Ready to use

I haven't initiated any installation, and the only devices I have connected are my mouse and my scanner, both of which have been installed for a long time.

I restarted in Safemode to look at my system restore points, no installation/updates are reported for today.
I ran Spybot & Destroy, as well as Malware Bytes, and nothing came up.

Is there any way to find out what unknown device was installed on my machine?
And, does this look like a malware?

I have Windows Vista, using IE7.

Many thanks for your help! Really appreciate it.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close