Why isn't AVG removing this?
As best explained here (and more concise) with some modification on my part:
The two infected files AVG identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SVI folder is protected by permissions that only allow the system to have access, and is hidden by default, unless you have reconfigured Windows to show it.
System Restore will back up the good as well as the bad files, so when malware is present on the system it gets included in any restore points. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the SVI folder (System Restore points), but the anti-virus software was unable to remove it. Since the SVI folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files. If not removed, they sometimes can reinfect your system if you accidentally use an old restore point. Also see "How antivirus software and System Restore work together".
By turning off System Restore and rebooting, you flush out all your restore points. Please don't forget to re-enable System Restore after you have rebooted and scanned. You stated you don't know how System Restore "got unchecked". At this point, I would create a new restore point, and make sure no problems ensue. (To include "the ex". Maybe s/he needs a reboot too! )
jefol, you mentioned this is the 'second infection 'like this' you've had in a week'. Are you sure it's not part of the same "infection"? If not, you may want to re-consider what you have protecting you. In addition to "where you're going" and "what you're doing". In other words, what part you may be playing.
Hope this helps.
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