Spyware, viruses, & security forum: Is Roboform safe?

It can encrypt your password so take advantage of that feature in Roboform.

Been using Roboform for 4 years without a hiccup. It is just the best product of its type in the world. I have about 300 different and complex passwords and sign-ons and Roboform is always there on the money.

Except that Opera has just become such a smooth, polished product it's a pity not to use it + it ranks as the safest browser of all. Quid pro quo, then.

I have been using this program for several years and it is almost invaluable. I have it on my thumb drive so I can use it from work.
I recently bought an Apple MacBook and wish there was a Mac version.
All of the information resides on your hard drive/thumb drive. If you have spyware/antivirus software installed, your risks of losing the information to the outside is very small.

i cant say enough good things about this program,,,works perfectly now for over 3 yrs!!

why? because anyone who has your e-mail address can access your support tickets, and having this he can request. don't believe it?
http://screencast.com/t/lzKRNHQshPrq
this is all I need to access your support, and from there I'm going to need name on the card and maybe telephone number - all of this details are simple to get if you know the person. So actually in my opinion it's far from safe.

no - they don't have access to your e-mail, but all you need to access support section in your account is email address. From there you need to be creative to get the rest.

I easily retrieved information. This is what you need (I copied reply from support:

Thank you for your message.
I understand that you have certain questions regarding RoboForm Pro version.
Unfortunately we were unable to find you in the database of registered RoboForm Pro users.

"For proof of purchase please send us:
- the original receipt that was emailed to you.

If you do not have this receipt, please send us:
- full name that you used when ordering,
- address that you used when ordering,
- email that you used when ordering,
- phone number that you used when ordering."

Keep in mind then after providing this details, everything needed to retrieve information from my account is ..... email address!

Regards
J

just was looking for information on how to retrieve details from roboform.


"..Are you saying then that it isn't as easy as just inputting an email address?"

Actually doing this you won't get the passes unless they're in the 'online' database. And then I don't know if it's not password secured. So you won't get them easy. What you will get is the order number, address, card number, phone number etc. IMHO it's a hole in the system. I made an error thinking it's somehow possible to retrieve it from their database, but it appears now it is not, unless it's the one 'online' accessible from anywhere.

I will check how you can access these and what information you need, but I believe they must have it password secured.

Sorry for confusion. I would still strongly recommend not to use anything personal in the support ticket, as IT IS very easily accessed.

Regards

J