Spyware, viruses, & security forum: Need Help Nortons 360 crashed Windows XP during scan

by: JordanMc April 2, 2007 7:57 AM PDT

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Need Help Nortons 360 crashed Windows XP during scan

by JordanMc - 4/2/07 7:57 AM

Bought Nortons 360 for an infected computer. Installed successfully, but during the scan it crashed and will only restart in safe mode. I cannot delete 360 from safe mode - when I try the computer shuts down. I cannot boot from a disc - when I try it shuts down. System restore was unsuccessful. What can I purchase that can completely clean the harddrive - there is nothing critical on it that I do not already have a back-up for. I simply need to get the machine working again. Will appreciate any and all help.

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