Spyware, viruses, & security forum: Entry Trap error?

by: BAWA1002 June 18, 2005 7:17 PM PDT

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Entry Trap error?

by BAWA1002 - 6/18/05 7:17 PM

Not sure if this is considered a "Security" error but am at wits end to define just what it is. Friend of mine who is better at computers than me says sounds like a Security problem with Microsoft.
We have a Dell desktop with Windows XP and have Aol current version for ISP. All Microsoft patches have been applied and all drivers are current.
The problem is with Netflix webpage. About a month ago we started getting an Entry Trap error whenever we tried to logon to our Netflix account. Instead of getting the webpage to login to our account,we get sent to a signup page for new memebers(we have had an account for over a year)and will not let us logon or resign up no matter what. Seems to put me in a an endless loop of just sending me back to the same web page over and over. We have called Netflix,Aol & Dell and no one seems to know what the problem is nor can they fix it. We have deleted all cookies, webpages and reinstalled Aol all to no avail. It seems to be something somewhere on our computer but WHERE? We have everything to keep anyone out, Virus Scan, Firewall, Counter Spy, Privacy Service,etc. Could this be some sort of trojan or virus?
Can anyone help with this? Can this be removed?

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