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Office & productivity software forum: Where did my MS Word and Excel go?

by: MaryAnn2 February 21, 2013 12:29 PM PST

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Where did my MS Word and Excel go?

by MaryAnn2 - 2/21/13 12:29 PM

I don't know how, but MSWord and MSExcel have left my computer! I have files to prove these programs were here, but no programs! How could programs just vanish? I've searched for the application in Office but to no avail. I've looked in windows.old, nada. Searched the whole computer and the programs....zero.
I'm stumped and ticked.
Any ideas?

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You probably just lost the shortcuts

by wpgwpg - 2/21/13 12:45 PM

In Reply to: Where did my MS Word and Excel go? by MaryAnn2

It's easy to drag something from the Start menu and inadvertently drop it somewhere. But that doesn't remove the programs. Click Start and in the search box type WINWORD or EXCEL and you should find Word and Excel respectively.

Good luck.


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Nope...I wish that were the case

by MaryAnn2 - 2/21/13 1:28 PM

In Reply to: You probably just lost the shortcuts by wpgwpg

I did all you suggested and nothing was returned.

I'm going to now try to reinstall Office for Student and Home and see if that does it.


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That did it.

by MaryAnn2 - 2/21/13 1:36 PM

In Reply to: Nope...I wish that were the case by MaryAnn2

I chose 'run from my computer' Excel and Word as they had a red 'x' next to them in the programs available list.
Weird.

Thanks for thinking about it, wpgwpg!


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You might want to boot to Safe Mode

by wpgwpg - 2/21/13 2:11 PM

In Reply to: That did it. by MaryAnn2

I'd boot to Safe Mode and check for viruses. Something strange about those red Xs.


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Thanks

by MaryAnn2 - 2/22/13 9:17 AM

In Reply to: You might want to boot to Safe Mode by wpgwpg

I think all is well now. Thanks for your help, wpgwpg. It's appreciated.


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