Problem with MS Word 2003
by johnshunt - 12/8/12 6:43 AM
I am running Word 2003 under Win7. Until yesterday no problems for over two years. All of a sudden, I can not access the main toolbar within Word. When I click on "File" or any other option, the drop down expands briefly then disappears and when I hover over it I get a + (with arrows top and bottom).
I have uninstalled and reinstalled Word, repaired it and done all the usual troubleshooting problems recommended by Microsoft:
"This article shows you how to use the Troubleshoot utility to turn off the following components. These components
are typically loaded during Word startup:
The Word Data registry key
The Word Options registry key
The Normal.dot global template
Add-ins and templates
The Options registry key"
None of these cures the problem. I can run Word from the command prompt in the safe mode, but . . . .
I have scanned for viruses and found none with Trendnet.
Can anyone suggest something else??