Outgoing SMTP error after changing ISP
by SaraSaraBoBara - 9/20/12 6:38 AM
I'm using Outlook 2010 w Windows XP Pro SP3.
Until recently I have been connecting to the internet through various mobile hotspots or mobile internet sticks, and my email functioned properly. I started connecting to a wireless router/DSL modem combo provided by my ISP, Telus and now I cannot send emails. I get an error saying Outlook can't connect to my outgoing SMTP server. I did not change any settings in my Outlook email and the outgoing SMTP server settings still work properly when I am connected at other locations.
I have gone into the router setup and disabled the firewall, because I thought it might be interfering, and it did not solve the problem. My email host has web access which still functions normally. I have called Telus and they did not have a solution.