Cursor not functioning in Outlook 2007
by zephyr1104 - 7/2/12 1:53 PM
My cursor and the insertion bar randomly stop functioning in Outlook 2007. I have a brand new HP Envy, Windows 7 laptop.
When this occurs, I cannot click on links in emails I receive. I cannot edit emails I'm typing. And I can't move the insertion bar at all.
I can continue typing, but there is no way to go back except by using the arrow keys.
The cursor continues to operate normally in all other programs.
Sometimes, shutting down Outlook and re-opening it works--for awhile. Sometimes it doesn't.
Sometimes I can go 2-3 days with no problems; sometimes this will happen and no matter how long I shut Outlook down, and then try again, I am unable to compose emails all day.
Thank you for any suggestions!