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Office & productivity software forum: Quattro Pro 11 Locked file

by: InvernessJeff April 6, 2012 10:36 AM PDT

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Quattro Pro 11 Locked file

by InvernessJeff - 4/6/12 10:36 AM

I have a Quattro Pro 11 spread sheet that I have opened many times. When I opened it yesterday a small rectangular box with no writing in it the size of a reduced file box appears in the bottom left corner of the spreadsheet. None of the tabs on the spread seet can be accessed. This locks up the spreadsheet and makes it unusable. When I right click on the box I get a drop down menue of: restore, move, size, min., max, close, etc. When I right click on the box I get the "Active Notebook" popup menue. I have been using Quattro Pro and WordPerfect Office for years and never seen anything like this. Does anybody have a solution?


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Re: quattro pro locked file

by Kees_B Moderator - 4/6/12 12:10 PM

In Reply to: Quattro Pro 11 Locked file by InvernessJeff

Two options:
1. The file is compromised. Solution: use a backup copy.
2. Quattro Pro is compromised. Solution: reinstall

The most likely is #1. So let's hope you have a recent backup.

Kees


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Not this one but similar.

by R. Proffitt Moderator - 4/6/12 1:51 PM

In Reply to: Quattro Pro 11 Locked file by InvernessJeff

Doesn't matter but another reason why we keep prior copies as well as reboot when this happens.
Bob


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