FYI: End of Support for Office XP Products

by Carol~ Moderator - 7/5/11 8:10 AM

From Steve Chen (MSFT) @ the Microsoft TechNet Blogs:

Effective with the 11th of July 2011, Office XP Extended support will retire worldwide.

What does that mean?

The end of support means that we will no longer provide public fixes for the Office XP release. Automatic Updates that ship on "Patch Tuesday" will be discontinued. There will be no effect on installed software; products will still continue to function.

Here is a short cut-out from the Office Sustained Engineering and Release team

What options do Office XP users have?

Microsoft recommends that customers keep their systems secure by upgrading to the latest, supported product and/or service pack, such as Microsoft Office 2010. Office 2007 Service Pack 2 and Office 2003 Service Pack 3 are also supported for the duration outlined in the Support Lifecycle Product Database.

For our Premier Support customers, a Custom Support program is available. The support team has posted a useful web page about available options for retired product support. They have also published a good FAQ page to explain some of the background on the support policy.

For more information, consult these resources:

Retired Product Support Options
Microsoft Services Premier Support
Microsoft Services Premier Support - Custom Support
Support Lifecycle Information for all Office Products
Office XP Support Lifecycle
Microsoft Support Lifecycle

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