Jury Still Out!
by saritabay - 2/1/11 7:42 AM
In Reply to: I purchased! by jessrenee
Greetings. I am "mid-stream" with problem with SOFT SUPREME. Trend Micro flagged site, which I went around. Trend is not always correct, I've discovered. I went around Trend because A. There was a "bricks and mortar" address. B. Telephone link which I tried. Ordered PS Elements 8.0 Followed instructions. Turns out to be a TRIAL version. When I entered serial number, came up invalid. So I entered a trouble ticket with SOFT. They promptly responded with a work around: adobe.fix.ex_ which allowed next screen, which was "This is a product upgrade from previous. Supply previous product name and SN." So I ran adobe.fix ex_ again, and it advanced me to a splash screen warning, in big red letters: "Delayed Upgrade. Activated WITH ERRORS. 30 DAYS to Correct." PSElements 8 opened up, and I immediatedly noticed "Registration" grayed out, unavailable. So I went back to SOFT last night, and said basically, I've had it, I've notified BofA, give me a refund and we go our separate ways. That's where I am as of this writing. Obviously a TRIAL version of PhotoShop Elements 8. Must say, they are courteous. Even offered a HASSLE FREE version of PhotoShop Elements 9 for FREE. (Pass the antacid pills...)
Was this reply helpful? (2) (0)
Staff pick
Discussion locked