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Office & productivity software forum: Office 2007 installer runs everytime a doc is opened

by: metafizx June 3, 2009 11:02 AM PDT

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Office 2007 installer runs everytime a doc is opened

by metafizx - 6/3/09 11:02 AM

Strange, installed Office 2007 Home and Student version on Vista today and everytime a document is opened,
the Office installer runs. It does open after about 15-20 seconds. This was a new Dell laptop.

the installer dialog box that appears is:
"please wait while windows configures microsoft office and student 2007"

This happens whenever I tried to open any Office document (.doc, .xls, or .ppt). Also occurred from just launching Office via shortcuts from the desktop or from the start menu.

I tried applying all updates (Office SP2 and compatibility updates), also made sure all components of Office were installed to run from computer.

Also tried uninstalling/rebooting/reinstalling. But the same problem happens. I have a suspicion that it is a registry problem that still exists from the first install. Uninstalling it doesn't solve the problem, because it leaves the problem still in the registry ??

This same disk was used to install on a different Vista PC last year and it worked fine. wondering if the new changes to UAC might have caused the problem. This was pre-SP1 I believe, however the new laptop with the problem, might be SP2 (which was just released).

Here's a really weird clue. I did read on another forum about the shortcuts having an issue, didn't believe it initially.
So I deleted the Office program shortcuts from the desktop, and then made new shortcuts directly from the executables in the program files directory. And now Office programs launch ok ! BUT the problem still exists if I try to click on an existing document.
Also tried a newly created document, but the problem still exists.

Hope there is some fix...

thanks in advance.

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