MicroSoft Word 2000 will not open (have renamed normal.dot)
by preston77494 - 6/1/09 1:21 PM
I have Windows XP Pro with the current updates. Word 2000 hangs up and will time out showing a blank document (but no toolbars). I've tried renaming normal.dot and deleting the data folder in the registry - both recommended by MicroSoft. I can open Word by going to "start" "run" and typing in "winword.exe /a"
I've also repaired Word using the installation CD.
Any other suggestions?